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About Us
 

Integrated IT Servicess Pvt. Ltd.           

The Company is a fully owned subsidiary of the Shriram Group and was established in the year  2000 to cater to the growing in house and general demand for IT and Web enabled services
 

The Company has five divisions: -

I - Medical Transcription Division

This has two units covering 10,000 Sqft. one of them in Chennai and one in Ernakulam Kerala All of them have state of the art  servers and over  hundred and fifty workstations connected through a network. It has dedicated multiple ISDN connectivity and an Optic Fiber DSL Cable Connection for quick downloading and uploading. The Units are registered with the Software Technology Park - Chennai and The Joint Director General of Foreign Trade It has a valid Import / Export Code and an Export / Import License from the Customs Department.

Since the personnel have gone through a stringent selection and training program they are quickly able to adapt to any accent / specialty report. A full-fledged library with every possible material required for reference in the form of CDs and Books are available. Turn-Around-Time (TAT) 2 hours for Progress Notes and 8 to 12 hours for other reports. Charges are 9 to 14 cents per line depending on type of report and TAT.

The Training wing of the MT Division has perfected a curriculum and course material which has been accepted by Madras University for their Diploma in Medical Transcription course, the practical and contact classes for which are conducted by Integrated IT Services (P) Ltd, 

II Computer Hardware Division

This division deals in Servers, Desktop PCs, Laptops, Printers, Scanners, UPS, networking products, computer consumables etc, The Company is an authorized Channel Partner of HCL. This division has over 500 satisfied customers. 

III- Computer Software Division

This Division was created in March 2001 and in the first month itself obtained an order from Saudi Arabia for development of a Portal for monitoring Haj Pilgrims, the project was successfully completed. The Company focuses on Web Based Applications enabling remote management of facilities / branches / depots / profit centers.

The Company has developed and maintains several websites These were designed by the company and address the current needs of the organizations.

The Company has domain knowledge and expertise in the development of the following software packages, which are implemented for clients after customization, these include :-

  1    Sales Force Automation & Monitoring System 
  2    Education Center Management 
  3    Market Research & Forecasting Software 
  4    Remote MIS & Office Management 
  5    Inventory & Distribution Network Management 
  6    Credit & Receivables Management 
  7    HR Management 
  8    Retail Sales Management 
  9    Energy Audit & Management 
  10   Facilities & Equipment Management System 
  11   Insurance Management System 
  12   Used Vehicle Sales System 
  13   Transcription & Translation System 
  14   Content Management System 
  15   Practice Management for Professionals 

IV BPO  Division

This division focuses on providing back-office services to Indian and US Companies in the following fields.

Industry Specific Services
Insurance claims processing
Document management
Bank reconciliation
Leasing and Hire Purchase
Services
Share Registry 
 

Payment Services
Cheque Processing
Credit/Debit card processing
Other payment
collection services

Marketing And Distribution
Services

Inventory & Distribution management
New Product Launch / Re-Launch
Sales Force Performance Monitoring

Finance & Accounting Services
Billing services
Account payables
Account receivables
General accounting
MIS

HR Services
Payroll and Statutory compliances
Hiring and recruitment
Personnel
Development and Administration

Knowledge services
Data Warehousing & Archiving
Data analysis
Data mining
Data management
Online Education
Online Examinations
 

V Call Center  Division
 
The company has a modern state of the art IP based call center, Currently this caters to the needs of the Group Companies in the following areas.

1     Improving Customer Service through single point of contact.

2     Low Cost Collection mechanism for arrears / outstanding payments.

3     Reducing manpower costs by allowing branch marketing personnel to focus on their core responsibilities of business development.

4     Cross-functional selling enabling diversification and utilization of customer information..

5     Market survey mechanism.

6     Mass contact campaign mechanism.

7     Lead generation for follow up by Development Officers / Agents.  

We offer the above services to third party customers in the following areas :- 

  • Consumer Durable Manufacturers / Dealers.
  • Banks / Insurance / Financial Service boutiques to provide services to the customers / callers
  • Real Estate and Property Dealers
  • Automobile Dealers
  • Companies providing customized and high value services
  • IT products companies
  • Tourism & Hotels
  • Other service industries

Contact|

Mr. R. Kannan - Director sct@md4.vsn
l.net.inmobile +91+98412 93972
or
Mr. Christy J. Uthup, Chief Executive
cju@vsnl.com mobile +91+98400 98431

or
Louis Waygood - Vice President, Marketing
l_waygood@hotmail.com mobile+91+
9600046374


Integrated IT Services Pvt.Ltd.
Sorrento Building,
No: 6 LB Road, 3rd Floor,
Adyar, Chennai 600 020. 
Phone 91+44+24912370 
Fax 91+44+24914621 
e-mail:
mail@iits.co.in 
 
www.iits.co.in

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