Integrated IT Servicess Pvt. Ltd.
The Company is a fully owned subsidiary of the
Shriram Group and was established in the year 2000 to cater to the
growing in house and general demand for IT and Web enabled services
The Company has five divisions: -
I - Medical Transcription Division
This has two units
covering 10,000 Sqft. one of them in Chennai and one in Ernakulam Kerala
All of them have state of the art servers and over hundred and fifty
workstations connected through a network. It has dedicated multiple ISDN
connectivity and an Optic Fiber DSL Cable Connection for quick
downloading and uploading. The Units are registered with the Software
Technology Park - Chennai and The Joint Director General of Foreign
Trade It has a valid Import / Export Code and an Export / Import License
from the Customs Department.
Since the personnel have gone through a stringent selection and
training program they are quickly able to adapt to any accent /
specialty report. A full-fledged library with every possible material
required for reference in the form of CDs and Books are available.
Turn-Around-Time (TAT) 2 hours for Progress Notes and 8 to 12 hours for
other reports. Charges are 9 to 14 cents per line depending on type of
report and TAT.
The Training wing of the MT Division has perfected a curriculum
and course material which has been accepted by Madras University for
their Diploma in Medical Transcription course, the practical and contact
classes for which are conducted by Integrated IT Services (P) Ltd,
II Computer Hardware Division
This division deals in Servers, Desktop PCs, Laptops, Printers,
Scanners, UPS, networking products, computer consumables etc, The
Company is an authorized Channel Partner of HCL. This division has over
500 satisfied customers.
III- Computer Software Division
This Division was created in March 2001 and in the first month
itself obtained an order from Saudi Arabia for development of a Portal
for monitoring Haj Pilgrims, the project was successfully completed. The
Company focuses on Web Based Applications enabling remote management of
facilities / branches / depots / profit centers.
The Company has developed and maintains
several websites These were designed by the company and address the
current needs of the organizations.
The Company has domain knowledge and expertise in the
development of the following software packages, which are implemented
for clients after customization, these include :-
1 Sales Force Automation & Monitoring System
2 Education Center Management
3 Market Research & Forecasting Software
4 Remote MIS & Office Management
5 Inventory & Distribution Network Management
6 Credit & Receivables Management
7 HR Management
8 Retail Sales Management
9 Energy Audit & Management
10 Facilities & Equipment Management System
11 Insurance Management System
12 Used Vehicle Sales System
13 Transcription & Translation System
14 Content Management System
15 Practice Management for Professionals
IV – BPO Division
This division focuses on providing back-office services to
Indian and US Companies in the following fields.
Insurance claims processing
Leasing and Hire Purchase
Credit/Debit card processing
Inventory & Distribution management
New Product Launch / Re-Launch
Sales Force Performance Monitoring
Finance & Accounting
Payroll and Statutory compliances
Hiring and recruitment
Development and Administration
Data Warehousing & Archiving
V – Call Center Division
The company has a modern state of the
art IP based call center, Currently this caters to the needs of the
Group Companies in the following areas.
1 Improving Customer Service through single point of contact.
2 Low Cost Collection mechanism for arrears / outstanding payments.
3 Reducing manpower costs by allowing branch marketing personnel to
focus on their core responsibilities of business development.
4 Cross-functional selling enabling diversification and utilization
of customer information..
5 Market survey mechanism.
6 Mass contact campaign mechanism.
7 Lead generation for follow up by Development Officers / Agents.
We offer the above
services to third party customers in the following areas :-
Consumer Durable –
Manufacturers / Dealers.
Banks / Insurance
/ Financial Service boutiques to provide services to the customers /
Real Estate and
providing customized and high value services
Tourism & Hotels
Mr. R. Kannan - Director
Mr. Christy J. Uthup, Chief Executive
Louis Waygood - Vice President, Marketing
Integrated IT Services Pvt.Ltd.
No: 6 LB Road, 3rd Floor,
Adyar, Chennai 600 020.
& Developed by Integrated IT
Services Pvt Ltd